CRM SYSTEMS, EMAIL MARKETING & AUTOMATION

I have hands-on experience with CRM and email marketing platforms including Salesforce, HubSpot, Mailchimp, and Constant Contact. I’ve built and managed campaigns, segmented contact lists, and created automated workflows for lead generation and customer retention.

I’ve also integrated these systems with websites through forms and sign-ups, built sales pipelines, and implemented chatbot and customer support workflows to improve communication and the overall customer experience. I monitor open rates, list growth, and conversions to optimize performance and engagement.